Estou com erro 226 no 8N1
Alguém pode ajudar?
O contador não responde.
Verifica a porta HAN e ficha rj12
Estava tudo a funcionar
Error 226 significa Timeout
Ja fiz upload do js e agora?
Era para editar o script
boa tarde a todos,
Estou a recolher os dados do contador via porta han, a funcionar há uns anos sem problemas, hoje os valores estão todos a 0. Não há erros nenhuns:
19:47:51.440 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:47:51","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:48:01.409 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:48:01","Uptime":"0T00:13:51","UptimeSec":831,"Heap":19,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-42,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:48:01.418 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:48:01","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:48:11.441 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:48:11","Uptime":"0T00:14:01","UptimeSec":841,"Heap":19,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-41,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:48:11.449 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:48:11","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:48:21.422 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:48:21","Uptime":"0T00:14:11","UptimeSec":851,"Heap":19,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-41,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:48:21.429 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:48:21","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:48:31.426 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:48:31","Uptime":"0T00:14:21","UptimeSec":861,"Heap":19,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-42,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:48:31.434 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:48:31","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:48:41.415 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:48:41","Uptime":"0T00:14:31","UptimeSec":871,"Heap":19,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-40,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:48:41.424 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:48:41","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:48:51.396 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:48:51","Uptime":"0T00:14:41","UptimeSec":881,"Heap":19,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-41,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:48:51.404 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:48:51","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:49:01.400 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:49:01","Uptime":"0T00:14:51","UptimeSec":891,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-39,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:49:01.409 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:49:01","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:49:11.399 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:49:11","Uptime":"0T00:15:01","UptimeSec":901,"Heap":19,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-40,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:49:11.407 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:49:11","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
19:49:21.414 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T19:49:21","Uptime":"0T00:15:11","UptimeSec":911,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-41,"LinkCount":1,"Downtime":"0T00:00:05"}}
19:49:21.422 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T19:49:21","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
o contador é um Kaifa, foi trocado algumas vezes, instalaram um modem, e a porta han sempre a funcionar sem problema absolutamente nenhum.
Já não olho para isto há tanto tempo, que nem sei bem por onde começar. Neste momento estou a correr o seguinte:
Easy HAN ® 4M-13.3.0-5
Generic
NodemcuContador
Program Version 13.3.0(tasmota-4M)
Build Date & Time 2024-01-18T00:12:57
Core/SDK Version 2_7_4_9/2.2.2-dev(38a443e)
Uptime 0T00:20:29
Flash Write Count 7506 at 0x3FB000
Boot Count 4926
Restart Reason Software/System restart
AP1 Information SSId hanet
RSSI 100%, -41 dBm
Mode 11n
Channel 2
BSSId 08:8A:F1:07:B6:06
Hostname NodemcuContador
MAC Address 9C:9C:1F:47:1E:97
IP Address (WiFi) 10.0.3.156
Gateway 10.0.3.1
Subnet Mask 255.255.255.0
DNS Server1 10.0.3.1
DNS Server2 0.0.0.0
HTTP API Disabled
MQTT Host 10.0.3.11
MQTT Port 1883
MQTT User mqtt
MQTT Client DVES_471E97
MQTT Topic wemos_contador
MQTT Group Topic 1 tasmotas/cmnd/
MQTT Full Topic wemos_contador/cmnd/
MQTT Fallback Topic cmnd/DVES_471E97_fb/
MQTT No Retain Disabled
ESP Chip Id 4660887 (ESP8266EX)
Flash Chip Id 0x1640D8 (DOUT)
Flash Size 4096 KB
Program Flash Size 4096 KB
Program Size 587 KB
Free Program Space 1460 KB
Free Memory 18.0 KB
File System Size 2024 KB
Alguém me consegue ajudar?
Na consola escreve: sensor53 d1
E vê o que aparece
1 Curtiu
21:14:08.916 CMD: sensor53 d1
21:14:08.923 MQT: wemos_contador/stat/RESULT = {"Time":"2026-01-15T21:14:08","SML":{"CMD":"dump: 1"}}
21:14:09.711 > 01 04 00 7f 00 02 40 13
21:14:11.211 > 01 04 00 26 00 02 90 00
21:14:12.711 > 01 04 00 27 00 02 c1 c0
21:14:14.210 > 01 04 00 28 00 02 f1 c3
21:14:15.716 > 01 04 00 0b 00 02 00 09
21:14:17.645 > 01 04 00 84 00 02 31 e2
21:14:18.249 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T21:14:18","Uptime":"0T00:59:01","UptimeSec":3541,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":105,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-42,"LinkCount":1,"Downtime":"0T00:00:05"}}
21:14:18.257 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T21:14:18","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
21:14:19.109 > 01 04 00 6c 00 02 b1 d6
21:14:20.608 > 01 04 00 79 00 02 a0 12
21:14:22.147 > 01 04 00 7a 00 02 50 12
21:14:23.556 > 01 04 00 7f 00 02 40 13
21:14:25.110 > 01 04 00 26 00 02 90 00
21:14:26.611 > 01 04 00 27 00 02 c1 c0
21:14:28.111 > 01 04 00 28 00 02 f1 c3
21:14:28.210 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T21:14:28","Uptime":"0T00:59:11","UptimeSec":3551,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":99,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-40,"LinkCount":1,"Downtime":"0T00:00:05"}}
21:14:28.219 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T21:14:28","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
21:14:29.619 > 01 04 00 0b 00 02 00 09
21:14:31.110 > 01 04 00 84 00 02 31 e2
21:14:32.613 > 01 04 00 6c 00 02 b1 d6
21:14:34.111 > 01 04 00 79 00 02 a0 12
21:14:35.601 > 01 04 00 7a 00 02 50 12
21:14:37.123 > 01 04 00 7f 00 02 40 13
21:14:38.257 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T21:14:38","Uptime":"0T00:59:21","UptimeSec":3561,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":99,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-40,"LinkCount":1,"Downtime":"0T00:00:05"}}
21:14:38.265 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T21:14:38","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
21:14:38.618 > 01 04 00 26 00 02 90 00
21:14:40.103 > 01 04 00 27 00 02 c1 c0
21:14:41.605 > 01 04 00 28 00 02 f1 c3
21:14:43.109 > 01 04 00 0b 00 02 00 09
21:14:44.613 > 01 04 00 84 00 02 31 e2
21:14:46.111 > 01 04 00 6c 00 02 b1 d6
21:14:47.638 > 01 04 00 79 00 02 a0 12
21:14:48.207 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T21:14:48","Uptime":"0T00:59:31","UptimeSec":3571,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":99,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-40,"LinkCount":1,"Downtime":"0T00:00:05"}}
21:14:48.216 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T21:14:48","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
21:14:49.101 > 01 04 00 7a 00 02 50 12
21:14:50.610 > 01 04 00 7f 00 02 40 13
21:14:52.111 > 01 04 00 26 00 02 90 00
21:14:53.610 > 01 04 00 27 00 02 c1 c0
21:14:55.100 > 01 04 00 28 00 02 f1 c3
21:14:56.604 > 01 04 00 0b 00 02 00 09
continua a cuspir dados
Isso são só pedidos >
O contador/modem não respondem
há alguma coisa que possa fazer localmente? sempre que tive de falar com a e-redes o tema “porta han” causou sempre grande estranheza do lado de lá… pode ser que entretanto já saibam o que é, mas gostava de tentar alguma coisa, se houver, antes de falar com eles
Vê o estado do chicote e das ligações do wemos
Isto está bastante protegido. O contador é dentro de casa, e o wemos está dentro de uma caixa. O cabo é um cabo de rede, e ninguém mexe nisto
um video do wemos:
21:59:58.261 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T21:59:58","Uptime":"0T01:44:41","UptimeSec":6281,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":99,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-43,"LinkCount":1,"Downtime":"0T00:00:05"}}
21:59:58.273 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T21:59:58","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
21:59:58.728 > 01 04 00 28 00 02 f1 c3
22:00:00.273 > 01 04 00 0b 00 02 00 09
22:00:00.609 : 01 04 06 03 00 00 16 76 00 a7 04
22:00:01.714 > 01 04 00 84 00 02 31 e2
22:00:02.081 : 01 04 06 01 00 00 00 32 00 74 22
22:00:03.210 > 01 04 00 6c 00 02 b1 d6
22:00:03.541 : 01 04 04 09 31 00 33 e9 c2
22:00:04.709 > 01 04 00 79 00 02 a0 12
22:00:05.052 : 01 04 08 00 00 04 84 00 00 00 00 d5 97
22:00:06.209 > 01 04 00 7a 00 02 50 12
22:00:06.535 : 01 04 06 00 00 00 00 03 bb 20 10
22:00:07.711 > 01 04 00 7f 00 02 40 13
22:00:08.073 : 01 04 10 01 f4 01 02 14 18 30 ff ff ff ff ff ff ff ff ff 2d 67
22:00:08.222 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T22:00:08","Uptime":"0T01:44:51","UptimeSec":6291,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":99,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-43,"LinkCount":1,"Downtime":"0T00:00:05"}}
22:00:08.233 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:00:08","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
22:00:09.257 > 01 04 00 26 00 02 90 00
22:00:09.584 : 01 04 08 00 51 d6 7e 00 15 b8 15 fd 3f
22:00:10.751 > 01 04 00 27 00 02 c1 c0
22:00:11.077 : 01 04 08 00 15 b8 15 00 40 b6 7b 41 e0
22:00:12.209 > 01 04 00 28 00 02 f1 c3
22:00:12.528 : 01 04 08 00 40 b6 7c 00 00 00 00 2e 55
22:00:13.753 > 01 04 00 0b 00 02 00 09
22:00:14.096 : 01 04 06 03 00 00 16 76 00 a7 04
22:00:15.182 > 01 04 00 84 00 02 31 e2
22:00:15.514 : 01 04 06 01 00 00 00 32 00 74 22
22:00:16.756 > 01 04 00 6c 00 02 b1 d6
22:00:17.070 : 01 04 04 09 2d 00 33 28 04
22:00:18.213 > 01 04 00 79 00 02 a0 12
22:00:18.223 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T22:00:18","Uptime":"0T01:45:01","UptimeSec":6301,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":99,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-44,"LinkCount":1,"Downtime":"0T00:00:05"}}
22:00:18.233 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:00:18","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
22:00:18.544 : 01 04 08 00 00 04 84 00 00 00 00 d5 97
22:00:19.714 > 01 04 00 7a 00 02 50 12
22:00:20.049 : 01 04 06 00 00 00 00 03 c0 60 33
Já tem respostas, não?
Já.
Sensor53 d0
Ou faz restart
22:12:47.874 MQT: wemos_contador/stat/RESULT = {"Time":"2026-01-15T22:12:47","SML":{"CMD":"dump: 0"}}
22:12:48.258 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T22:12:48","Uptime":"0T01:57:31","UptimeSec":7051,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":76,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-44,"LinkCount":1,"Downtime":"0T00:00:05"}}
22:12:48.269 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:12:48","EB1":{"Power_P1":0,"Current_P1":0.0,"Energy_P1_R1":0.0,"Energy_P1_R2":0.0,"Energy_P1_R3":0.0,"Tariff_P1":0}}
22:12:48.404 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:12:48","EB1":{"Energy_P1_R2":1423.4}}
22:12:49.809 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:12:49","EB1":{"Energy_P1_R3":4241.2}}
22:12:51.412 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:12:51","EB1":{"Tariff_P1":3}}
22:12:54.418 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:12:54","EB1":{"Current_P1":3.9}}
22:12:55.871 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:12:55","EB1":{"Power_P1":904}}
22:12:58.275 MQT: wemos_contador/tele/STATE = {"Time":"2026-01-15T22:12:58","Uptime":"0T01:57:41","UptimeSec":7061,"Heap":18,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Wifi":{"AP":1,"SSId":"hanet","BSSId":"08:8A:F1:07:B6:06","Channel":2,"Mode":"11n","RSSI":100,"Signal":-43,"LinkCount":1,"Downtime":"0T00:00:05"}}
22:12:58.287 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:12:58","EB1":{"Power_P1":904,"Current_P1":3.9,"Energy_P1_R1":0.0,"Energy_P1_R2":1423.4,"Energy_P1_R3":4241.2,"Tariff_P1":3}}
22:13:00.427 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:13:00","EB1":{"Energy_P1_R1":5363.3}}
22:13:01.830 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:13:01","EB1":{"Energy_P1_R2":1423.4}}
22:13:03.381 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:13:03","EB1":{"Energy_P1_R3":4241.2}}
22:13:04.840 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:13:04","EB1":{"Tariff_P1":3}}
22:13:07.842 MQT: wemos_contador/tele/SENSOR = {"Time":"2026-01-15T22:13:07","EB1":{"Current_P1":3.9}}
Muito obrigado! Achas que é melhor trocar o wemos, ou o problema seria do lado do contador? Acho que tenho para aí suplentes do Conversor… ou até comprava um easyhan.
Se o problema for o modem, não há solução definitiva